Core Skills

• Goal Setting and Planning
• Leveraging Time
• Communication
• Negotiation
• Teamwork

Principles of Partnership Selling

• Partnering
• Value Profiling
• Developing Benefits
• Presenting Solutions
• Handling Objections
• Closing
• Putting It All Together

Positive Impact

• Attitude
• Personal Accountability
• Balance
• Change
• Productivity
• Communication
• Leadership Opportunities

Principles of High Performance

• Traditional vs. HP Paradigms
• Characteristics of HP
• Building Trust
• HP Tools and Plans

High Performance Leadership

• Principles of Leadership
• Practices of Empowering Leaders
• The Five Leadership Roles
• Leadership Practices: A Self-Assessment
• Personal Productivity
• Fundamentals of HP Teams
• Performance Expectations
• Empowering Others For Success

Assessing Your Organization For High Performance

• The Transformation Model
• Current Results
• Business Environment
• Current Strategy
• Core Process
• Structure
• Systems
• Culture
• Opportunities and Plans

Skills for HP Teamwork

• Basic Communication
• Giving and Receiving Feedback
• Group Dynamics
• Team Decision Making
• Team Problem Solving
• Conflict Resolution
• Time Management

Developing a HP Strategy

• Overview of Strategy
• Analyzing The Business Environment
• Forecasting The Future
• Creating Core Ideology
• Defining Your Strategic Direction
• Defining Your Competitive Advantage
• Setting Goals
• Creating a Master Plan

Corporate Coaching

• Coaching Core Concepts
• The Coaching Conversation
• The Coaching Relationship
• The Coaching Model
• Building a Coaching Practice
• Coaching Tool Kit
• Personality Portrait
• ICF Core Competencies